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Heather Sackett has over 19 years of work experience in the IT field. From 2011 to present they have been employed at Secure Network Administration Inc. where they have held the roles of IT Service Operations Manager and Senior Engineer. From 2007 to 2011 they worked at Exceptional IT Services as a Systems Engineer and at Alpha-Gamma Technologies as a Network Engineer. From 2001 to 2007 they were employed at Craig County Public Schools as a Network Administrator.

Heather Sackett attended the University of Kentucky.