Melissa Ihssen has a diverse work experience in the insurance industry. Melissa started their career at SECURA Insurance in 2013 as an intern, where they provided assistance in various departments and gained experience in Personal Lines, Commercial Lines, and IT. Melissa updated policyholder information for agent-entered endorsements and quoted potential insureds using Milestone.
In 2016, Melissa joined Thrivent Financial as an Associate Customer Care Professional, specifically working with Life Insurance. Melissa provided customer support and assistance in managing life insurance policies.
Returning to SECURA Insurance in 2017, Melissa took on multiple roles. As a Customer Service Technical Specialist-Claims, they resolved customer inquiries and provided technical support in the claims department. Melissa then transitioned to the position of Casualty Claims Adjuster, where they investigated and managed casualty claims. Currently, they hold the role of Commercial Lines Underwriter, utilizing their expertise to evaluate and underwrite insurance policies in the commercial lines sector.
Melissa possesses several professional certifications, namely CPCU, AIC, AU, and AINS.
Melissa Ihssen, CPCU, AIC, AU, AINS completed their undergraduate education at the University of Wisconsin-Stevens Point from 2012 to 2016, obtaining a Bachelor's degree. The specific field of study they pursued during this time is not specified.
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