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Ophelie Clouard is an experienced hospitality professional specializing in hotel contract management and international product oversight. Currently serving as Hotel Contract Manager at Secret Escapes since October 2017, Ophelie negotiates significant discounts with hotels across France, curating a diverse range of offerings. Prior roles include International Product Manager at HotelPlanner.com, where responsibilities included enhancing hotel inventory and ensuring customer satisfaction, as well as coordinating group events at Puente Romano Marbella. With a Master's in Business Administration in Hospitality and Tourism Management from AIM and a BTS in Sales from IFCOM, Ophelie demonstrates a strong background in sales, customer service, and event coordination within the hospitality industry.