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Kostas Chaveles is an experienced professional in customer relationship management and business growth, currently serving as the Head of CRM at Secret Escapes since June 2021. Prior roles include Growth Lead (Retention) at TouchNote, Head of Revenue Growth at kwiff, and Head of Customer Engagement at Betbull. Chaveles has also held positions at Product Madness, Betway Group, Paddy Power Betfair, Gamesys, and Betclic Group. Academic qualifications include a Master of Science in Finance from Birkbeck, University of London, an MSc in Industrial Employment Relations and Human Resource Management from the London School of Economics and Political Science, and a BSc in Business Administration from Athens University of Economics and Business.