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Rebecca (Reba) Burch is an experienced Human Resources professional currently working at SeaWorld since February 2015, specializing in human resources employment processes across various industries. With a background in customer service, Reba excels in team management and ensuring customer satisfaction, complemented by extensive call center experience. Prior to SeaWorld, Reba served as an Enterprise Operations Manager at The Hartford from February 2010 to July 2014, focusing on training, development, and client relations. Academic credentials include a Bachelor of Science in Business Administration and Management and a Master of Business Administration in Human Resources Management from Colorado Technical University.