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Vanessa D. has a solid background in the hospitality industry, with experience in guest relations and management roles at various high-end hotels and resorts. Currently working as a Guest Relations Manager at Sea Containers London, Vanessa is focused on providing exceptional concierge service and ensuring guest satisfaction. With a Bachelor's degree in International Hotel & Resort Management, Vanessa has effectively led teams and managed operations in prestigious hotels like Vingroup JSC, Vinpearl, Azamara, InterContinental Hotels & Resorts, and Sofitel Luxury Hotels and Resorts.