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James Brodeur is a seasoned IT professional with extensive experience in technical support, systems engineering, and data management. Currently serving as a Senior Field Technician at SDI Presence since June 2019, James provides IT support for local cities and police departments in Orange County, focusing on troubleshooting domain logins and network-related issues. Previous roles include Senior Systems Engineer at Marvell Semiconductor, Senior System Test Engineer at QLogic, and various engineering positions at Microsoft and DATAllegro, where James coordinated complex installations and maintained high-end data warehouse systems. James holds a BS in Information Technology from the University of Phoenix and a Cyber Security Master Certificate.