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Luisa M. has a diverse work experience spanning several years. Luisa began their career at OneLink as a Customer Service Representative and later became a Customer Service Supervisor. In 2018, they joined Stanley Black & Decker, Inc. as a RAM Specialist, where they discovered their passion for technology and developed technical expertise in panel programming and problem-solving. Luisa then moved on to Orbit Group Partners, where they started as a Command Center Analyst, gaining practical understanding of the SDLC and suggesting improvements for increased efficiency and quality. Luisa was later promoted to Jr. Software Quality Assurance Analyst and then Software Quality Assurance Analyst. Recently, Luisa joined Scrummers as a Software Quality Assurance Specialist, contributing to development projects by creating and executing test plans, reporting defects and bugs, and conducting manual and automated testing. Luisa has now been promoted to the role of Software Quality Assurance Manager.

Luisa M. obtained a Bachelor's degree in Psychology from Universidad Pontificia Bolivariana in 2020. Prior to that, they pursued the same degree at Universidad Católica de Oriente from 2017 to 2019. In terms of certifications, Luisa has completed various courses and programs, including Lifelong Learning from CertiProf in 2023, Curso de Bitcoin y Blockchain from Platzi in 2022, Scrum Fundamentals Certified (SFC) from SCRUMstudy - Accreditation Body for Scrum and Agile in 2021, Software Quality Assurance from TestDome in 2021, Lean Six Sigma White Belt Certification from OneLink in 2016, B2 IELTS from the British Council in 2015, and Blockchain Professional Certificate BCPC from CertiProf in 2022. Additionally, they obtained a certification in English as a Foreign Language from Universidad Católica de Oriente, although the exact completion date is not provided.