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Leah Gaines is a seasoned professional with extensive experience in web design, quality assurance, and customer support. Currently serving as a Customer Happiness Assistant at Scribbles That Matter since October 2021, Leah also holds the position of Web Designer at ZuZu Web Solutions since January 2012, where cost-effective web packages are provided to businesses. Leah's background includes roles such as Website QA Engineer and In-The-Wild Tester for uTest. Previous positions involve Web Administrator for The Catholic Conspiracy, QA Engineer for ShopKeep, and various testing roles at companies like SkillSoft and Northbrook Technology. Leah gained a BSc (Hons) in Computer Science from Queen's University Belfast between 1999 and 2003 and attended East Down Institute of Further and Higher Education from 1996 to 1998.