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Lamont Jones is a seasoned professional with extensive experience in technical support and customer service across various industries. Currently serving as a Field Service Engineer IV at SCREEN SPE USA since August 2012, Lamont specializes in the installation, maintenance, and support of clean etch single wafer product lines while utilizing statistical process control for process reliability improvement. Previous roles include Retail Sales Representative at Verizon Wireless, Computer Technician at SanTrac Technologies, and Assistant Retail Sales Manager at Qwest Communications, where Lamont demonstrated strong customer service, sales, and leadership capabilities. Earlier career experience includes engineering positions at Intel and service in the United States Marine Corps. Lamont holds a Bachelor of Science in Technical Management in Network Communications and an Associate of Applied Science in Electronic Engineering Technology from DeVry University.