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Jessica Smith has three years of work experience. Jessica began their career in 2010 as a College Program Intern at Walt Disney World, where they worked in EPCOT at Soarin' and learned the science behind the world's best customer service. In 2019, they took on the role of Assistant Manager at Family Dollar. Most recently, they joined Scout Alarm as a Customer Experience Teammate in 2021.

Jessica Smith attended the University of California, Berkeley from 2009-2013, where they earned a Bachelor of Arts degree in English. Jessica then attended the University of Southern California from 2013-2015, where they earned a Master of Arts degree in Creative Writing.

Jessica Smith attended the University of California, Berkeley from 2009-2013, where they earned a Bachelor of Arts degree in English. Jessica then continued their education at the University of Southern California from 2013-2015, where they obtained a Master of Arts degree in Creative Writing.