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Sandra Adepoju is an accomplished professional with extensive experience in operational management and business analysis. Currently a Pension Administrator at Scottish Widows, Sandra focuses on streamlining processes and enhancing operational efficiencies while also developing data-driven documentation and reporting. Concurrently, as a Business Analyst at A Baker Consult Ltd, Sandra gathers and analyses business requirements, driving collaboration to improve efficiency and user experience. Previous roles include Business Operations Manager and Customer Service Team Lead at Guaranty Trust, where Sandra supervised daily operations, improved customer service processes, and utilized data analytics for performance measurement. Sandra holds a Postgraduate Degree in Psychology from Lead City University and a Bachelor of Science in Physiology from the University of Ibadan.