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Troy Fisher is currently working at Scottish and Southern Electricity Networks as the Customer Experience and Service Design Lead. Prior to this, Troy held various roles within the company such as Customer Experience Manager, Digital Strategy Manager, and Social Media Officer and Web Content Editor. Before joining SSE plc, Troy worked at Debenhams as a Senior Sales Advisor. Troy earned a Bachelor of Laws (LLB) in Law from The Open University in 2018 and is currently pursuing a Higher Diploma in Business Management from the same institution.