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Kimberly Kay is an accomplished retail and guest experience professional with extensive experience in management and education. Currently serving as Retail Store Manager and Buyer at Scott Family Amazeum since March 2017, Kimberly has led the development and training of exhibit hall facilitators and created engaging educational experiences aligned with the organization's strategic goals. Previous roles include Assistant General Manager at Smashburger, where Kimberly supervised staff and managed operations, and Head Tech Core at NorthWest Arkansas Community College, overseeing the EMPACTS lab. Educational qualifications include pursuing an Executive MBA at the University of Arkansas and holding a Bachelor of Business Administration, alongside two Associate degrees in Science fields from NorthWest Arkansas Community College.