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Billy Rippe possesses a diverse background in IT support and customer service, currently serving as IT Support Manager & Infrastructure Analyst at Scott Brownrigg since November 2020. Prior roles include IT Lead Support & Infrastructure Analyst and Technical Support Analyst at the same company. Billy's earlier experience includes positions as a Service Desk Analyst at PRP LLP from July 2018 to November 2020, and as a 1st Line Support Engineer at Guidance Technologies Ltd from October 2015 to October 2016. Additional experience as a Customer Assistant at Marks and Spencer spans two periods, from July 2014 to October 2015 and October 2016 to July 2018. Educational qualifications were obtained at Barking and Dagenham College from 2013 to 2015, and Sydney Russell School from 2009 to 2013.