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Shelby Smith's work experience includes founding Unsilenced Movement in 2023, where they advocate for better trauma-informed pediatric care and runs support groups for survivors of the voiding cystourethrogram (VCUG) procedure. Prior to that, they worked as a Content Manager at Scorpion starting in 2022. Shelby also worked as a Professional Photographer at Minor Details Photography starting in 2015. Shelby was a Marketing Coordinator at rokrbox from 2020 to 2022. Shelby also worked as an Office Administrative Assistant at A Brush Above in 2019 and as an Event Technician at University Center & Special Events in the same year.

Shelby Smith's education history includes obtaining a Bachelor of Arts (BA) degree in English from Texas A&M University. No specific start or end years were provided for this educational experience.

In addition to their degree, Shelby Smith has also obtained two certifications. The first certification, "Building a Coaching Culture: Improving Performance Through Timely Feedback," was obtained from LinkedIn in July 2022. The second certification, "Diversity, Inclusion, and Belonging," was also obtained from LinkedIn in July 2022.