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Rory Kitt is a seasoned professional in customer success management, currently serving as a Senior Customer Success Manager at Scorebuddy since February 2023, following a similar role at MarketStar. Rory's career includes valuable experience as a Loyalty Manager at PrepayPower, where effective retention strategies and KPI management were key responsibilities. Previously, Rory held management positions, including General Manager at PMac's Hospitality Group, overseeing substantial teams and driving operational expansions, and Bar Manager at Against The Grain, focused on staff training and customer service. Educational credentials include a Diploma in Digital Marketing from the Digital Marketing Institute, a Postgraduate Degree in Social Media Studies from Dublin City University, and a Bachelor's Degree in Arts from the University of Galway.