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Rebecca Knights (Wright) is a seasoned operations leader with extensive experience in the disability and aged care sectors. Currently serving as Senior Manager of Operations Support at Scope (Aust) since 2020, Rebecca specializes in enhancing customer administration processes across service lines. Previous positions include General Manager of the Business Performance Unit and various managerial roles at Australian Home Care, where key contributions involved implementing integrated client management systems and leading project teams to optimize efficiency. Educational credentials include a Master of Business Administration and a Bachelor of Applied Science from RMIT University, supplemented by a Certificate IV in Assessment and Workplace Training from Swinburne University of Technology.