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Mac Jarvis is currently a Customer Success Manager at Scoop Solar, where they oversee customer relationships and ensure customer satisfaction. With previous experience as a Customer Relationship Management Consultant at Prodigm Inc., they have a background in custom development and implementation of Zoho's SAAS products. Additionally, they worked as a Brand Ambassador at XMC - CANADA's OFFICIAL SPONSORSHIP AND EXPERIENTIAL MARKETINGâ„¢ AGENCY, bringing brands to life through various brand activation events. Mac graduated from the Lazaridis School of Business & Economics at Wilfrid Laurier University with a Bachelor's degree in Business Administration and Management.