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Yahav Dagan is a seasoned professional in customer success, currently serving as the Head of Customer Success at Consumer Physics, Inc. since May 2024. Yahav has also been mentoring and lecturing as a CSM Mentor at SixFigures since September 2022. Prior experience includes leadership roles such as VP of Customer Success at Oktopost and ThriveDX SaaS, as well as Senior Enterprise Customer Success Manager at Namogoo. Yahav began a career in customer success with positions at SimilarWeb and Hewlett Packard Enterprise, where the roles ranged from Senior Customer Success Manager to Senior Account Manager. Educational qualifications include a bachelor's degree in Business and Economics from Ben-Gurion University of the Negev and completion of an international sales program for engineers at HP Sales University.