ÂÜÀòÂÒÂ×

Gary Shields has extensive experience in the technology sector, particularly in support and service operations. As Manager Support Ops at Scientific Atlanta, Gary oversees operational aspects to enhance support efficiency. Prior to this role, Gary served as Service Lead in IT at Cisco Systems from 1992 to 2011, where responsibilities included managing service delivery and team performance, contributing to organizational success through effective leadership and operational oversight.