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Shahid Rahman is an experienced IT professional with a strong background in team leadership, IT strategy execution, and technical support. Currently serving as IT Team Lead & CI Lead at SCI Group Inc since December 2022, Shahid previously held various roles including IT Support Analyst / IT Lead at Parkdale Queen West Community Health Centre, where responsibilities included managing IT operations, vendor relationships, and overseeing user support. Shahid's extensive experience covers network administration, hardware and software deployment, VoIP solutions, and IT asset management, with a record of successful project management and system integrations across multiple organizations, including MicroMindz Technologies and iQraa IT Solutions. Educational qualifications include a Master's degree in Mobile Computing & Communications and a Bachelor's degree in Software Engineering, complemented by several IT certifications and training.