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Khanh Pham currently serves as a Retailer Customer Success Manager at NielsenIQ, overseeing end-to-end support for 10 corporate retailers since August 2021. Previously, Khanh worked at Mindshare as a Performance Executive, achieving 100% digital media KPIs and enhancing team productivity through automated reporting tools. Earlier experience includes a Performance Internship at Exotic Voyages, where Khanh significantly increased website traffic and conversion rates, and co-hosting the Hanoi Chapter of Startup Grind, which attracted notable industry leaders. Khanh holds a Master's degree in E-Business from Newcastle University, a Bachelor's degree in International Business Management from Northumbria University, and a BTEC HND in Business from the National Economics University in Vietnam.