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Martin Connolly has over 28 years of experience in customer support engineering, primarily at Schneider Electric, where Martin has held positions from Customer Support Engineer I to Senior Principal Customer Support Engineer since April 2011. Prior to this, Martin contributed to Invensys, which was acquired by Schneider Electric, serving as a Senior Customer Support Engineer among other roles from January 1995 to April 2011. Martin holds a Bachelor of Engineering degree in Electrical and Electronics Engineering from Wentworth Institute of Technology, earned between September 1983 and September 1988.