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Letitia Rawlings has a diverse work experience spanning multiple industries. Letitia began their career as a Medical Data Abstractor at General Dynamics Information Technology in 2006, where they worked until 2014. From 2015 to 2017, they took on a similar role as a Medical Data Abstractor at Edaptive Systems, LLC. In 2020, Letitia joined HomeX as a Customer Solutions Specialist and later progressed to the position of Customer Solutions Supervisor. Letitia worked at HomeX until 2022. In the same year, they joined Schedule Engine and ServiceTitan as an Onboarding Specialist. Overall, Letitia has a strong background in both data abstraction and customer solutions.

Letitia Rawlings pursued their education in a chronological manner. From 2002 to 2005, they attended Yorktowne Business Institute, where they obtained an Associates degree in Accounting and Business/Management. Following that, Letitia enrolled at HACC, Central Pennsylvania's Community College, from 2006 to 2012, majoring in Nursing.

Additionally, Letitia has obtained several certifications to enhance their professional skills. Letitia completed courses such as "Sales and CRM Overview" from Coursera in July 2022, and "15 Secrets Successful People Know about Time Management (getAbstract Summary)" from LinkedIn in March 2021. Other certifications they achieved in the same month and year include "Being an Effective Team Member," "Building Rapport with Customers," "Critical Thinking for Better Judgment and Decision-Making," "Customer Service: Managing Customer Expectations," "IT Service Desk: Customer Service Fundamentals," "Learning Salesforce," "The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary)," and "Working with Upset Customers," all obtained from LinkedIn.