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Sylvain Farzad is a skilled System and Support Engineer currently employed at Scality since August 2022. Prior experience includes serving as Support Team Leader at WALLIX Group from September 2019 to September 2022, where responsibilities encompassed coordinating a team of support engineers, facilitating skills development, managing customer escalations, and participating in recruitment processes. Sylvain also held positions as a Cybersecurity Consultant and Support Engineer at WALLIX, focusing on integrating software solutions, conducting audits, and resolving technical issues. Additional internships at Siemens and Renault-Nissan-Mitsubishi provided valuable experience in static analysis tools and chatbot solutions respectively. Sylvain holds a Diplôme d'ingénieur in Systèmes Embarqués from ESIEE PARIS and pursued studies in Génie Électrique at Université de Sherbrooke.