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Linda K. possesses extensive experience in client success and customer relations management, with a current role as Senior Client Success Knowledge and Information Manager at Scalable Capital, where responsibilities include renewing the internal knowledge base and documenting customer service processes. Prior positions include Customer Relations Manager at Kanzlei Rogert & Ulbrich, where Linda implemented a new CRM system and facilitated client meetings, and Customer Success Manager at Trusted Shops, focusing on proactive account management for over 1500 B2B clients. Linda's career began in the legal tech sector with Wolters Kluwer Deutschland and included educational pursuits at Hochschule Fresenius and Joseph-DuMont-Berufskollegium, enhancing expertise in digital solutions and CRM systems.