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Arran Davis has over 15 years of experience in technical and client services, currently serving as a Technical Account Manager and holding various roles at Scala since 2008, including Project Manager, Client Services Director, and Technical Expert. Responsibilities include providing exceptional customer service to clients in the EMEA region, addressing complex technical and business inquiries, and ensuring effective resolution of support requests. Prior to Scala, Arran Davis worked at Electronic Health Media from 2004 to 2008, where roles included Pre-Sales and Technical Support Consultant and Network Manager.