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Emma’s aim is to elevate the practice and perception of sales within individuals and organizations, creating increased revenue, enhanced professionalism & intelligent activity. Prior to training and coaching, Emma spent over 10 years working in sales, managing and coaching sales teams predominantly in the hospitality industry. This has enabled her to have the ability to confidently understand customer interaction for whatever the job role demands or the environment provides. Emma is energetic, approachable, and passionate about quality. Her down-to-earth approach enables her to relate to a wide audience and deliver solutions that can work in reality.