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Ioana Ackles, SHRM - CP, is an experienced Human Resources professional currently serving as Human Resources Manager and previously as Human Resources Payroll Coordinator at Roto North America since March 2021. With a strong foundation in hospitality acquired through a long-standing role as a Hospitality Specialist at Saybrook Point Resort & Marina since May 2012, Ioana has honed skills in customer service and food and beverage management. Prior experiences include serving as Human Resource Coordinator at Waterford Hotel Group, where communication between corporate and various properties was optimized, and as Administrative Support Specialist at Thames Valley Council for Community Action, where insights into recruitment processes were gained. Academic credentials include a Master's degree in Accounting Management, Audit and Control, and a Bachelor of Business Administration in Accounting and Business/Management.