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Staci Richins has extensive work experience, starting with their current role as a Business Analyst at Savvas Learning Company since 2022. Prior to this, they worked at Keap for a decade, holding various positions including Business Systems Analyst II, Business Relationship Manager, Customer Success Operations Specialist, Revenue Retention Operations Manager, Success Guide Specialist, Project Coordinator, Delight Enablement Coordinator, Customer Transition Coordinator, Project Manager, and Scheduler. Staci'stenure at Keap spanned from 2012 to 2022.

Staci Richins earned an Associates in Arts with Honors from Mesa Community College between 2006 and 2008. Additionally, they have obtained several certifications, including "Grammar Girl's Quick and Dirty Tips for Better Writing," "Tips for Better Business Writing," "Writing in Plain Language," "Agile Foundations," and "Scrum: The Basics." These certifications were obtained from LinkedIn, with the most recent being in April 2023.