Erik R Van Asch has a diverse work experience spanning over several years. Erik R started their career at Siemens Industry US as an Onsite Desktop Support Supervisor at Intel Corp. Erik R then moved on to work at Volt as an Onsite Support Program Manager, where they managed teams for HP's internal technical support and oversaw procurement application initiatives. After that, they joined Practicewares Dental Supply as a Technology Specialist, providing deskside support, network administration, and project management. During their time there, they led a warehouse redesign project to streamline the flow of goods.
Erik then transitioned to Pearson, where they held various roles, including Helpdesk Supervisor at PowerSchool, Project Manager in Technical Support, Manager of Support Operations in Technical Support, Business Intelligence Lead in ICOM Salesforce, and Global Manager of Reporting & Analytics in Customer Service & Support. In these positions, they focused on improving processes, implementing reporting strategies, managing support operations, and driving efficiency improvements.
Currently, Erik is working at Savvas Learning Company as a Platform Manager. Erik R is responsible for stakeholder management, project management, and support engineering for various systems, including Salesforce Service Cloud. Additionally, they led the divestiture process from Pearson to Savvas Learning Company, ensuring a smooth transition with zero downtime.
Erik R Van Asch has a Bachelor's Degree in Business Administration in Management from Fort Hays State University, which they obtained from 2014 to 2024. Prior to that, they received a Certification in Database Analyst from Folsom Lake College from 2006 to 2007. Before pursuing higher education, they completed an AA in Liberal Arts from Mt. San Antonio College between 1990 and 1992. Erik also holds a High School Diploma from Logan, earned between 1985 and 1987.
In addition to their formal education, Erik has obtained several certifications. Erik R became a Professional Scrum Master I by completing a program at Scrum.org in December 2014. Erik R also holds the Knowledge-Centered Support Fundamentals v5.3 certification from HDI, earned in August 2014. Furthermore, Erik achieved the Six Sigma Yellow Belt certification from Six Sigma in November 2008. Lastly, they received a certification in Database Analyst - SQL from Folsom Lake College in June 2007.
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