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Bilal I. Jumaa is an experienced Information Technology professional currently serving as the Information Technology Director at SGS - Saudi Ground Services. With a background in automation, digital transformation, and system support engineering, Bilal has a strong track record of managing IT staff, developing department goals, and overseeing budgets. Bilal holds a Master's degree in Business Information Systems & Information Management from the University of Leeds and a Bachelor's degree in Systems Engineering & Computer Engineering from the University of La Verne.