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Tyler McCrobie is an experienced project and client success manager currently working at Satisfi Labs since March 2022, where responsibilities include delivering real-time support to clients, managing a diverse portfolio of over 80 global partners, and collaborating with internal teams to enhance product offerings. Previous experience includes serving as Customer Experience Manager at Trail Drive Management Corp., where Tyler led efforts in onboarding, employee retention programs, and utilizing analytics to improve guest experiences at Dickies Arena. Tyler's earlier roles include Assistant Event Service Manager at Honda Center, and Assistant Food and Beverage Manager at Hyatt Regency San Francisco, as well as internships with the Smithsonian Institution and Buffalo Bisons, signifying a well-rounded background in hospitality and event management. Academic qualifications include a Bachelor's Degree in Hospitality Administration/Management from Niagara University and a Certificate in Hospitality & Tourism Management from Florida Atlantic University.