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Dhruval Patel is an experienced professional in technical support and network provisioning, currently working as an Engineering Assistant at SaskTel since July 2018. In this role, Dhruval has managed training content and delivery for technical support, coordinated a team of 16 specialists, and contributed to various projects enhancing service procedures and tools. Previous experience includes roles as a Technical Support Analyst with Deliverr, Project Interns for the City of Prince Albert and Sask911, and internships in data analysis and network security development. Educational qualifications include degrees in Geographic Information Science, Computer Systems Technician, and Information Technology from Saskatchewan Polytechnic, Centennial College, and CHARUSAT, respectively.