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Amy Spires is an experienced professional in customer service and operations, currently serving as a Senior Customer Care Representative at Sarnova since February 2019. Prior roles include Operations at Wen-Parker Logistics, Customer Service Representative at Expeditors, and Ocean Import Customer Service at Panalpina, where responsibilities included processing shipments and quoting lanes. Spires also held a Senior Customer Service Representative position at FedEx Trade Networks, providing extensive knowledge of US Customs import regulations and training team members. Additional experience includes a temporary role as Shipping Coordinator at Intelisol and a Brokerage Associate position at UPS Supply Chain Solutions, specializing in international import shipments and FDA clearance. Education includes a degree from Berea College and a high school diploma from Chillicothe High School.