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Gianluca Corsaro has a range of experience in various roles, from receptionist to brand expert, before transitioning into roles focusing on HR and system administration. With a Bachelor's degree in Mediazione linguistica per le imprese e il turismo, Gianluca has held positions at companies such as Sariba AS, Alight Solutions, and NGA Human Resources. In these roles, Gianluca has demonstrated expertise in SuccessFactors, providing support to clients in defining business processes, facilitating pre-sales meetings, documenting and tracking enhancement requests, and overseeing user acceptance experience. A well-rounded professional with a strong background in both customer service and system administration.