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Nahuel Palet is an experienced professional in product support and engineering management, currently serving as Product Support Manager at Dialpad since September 2021, where responsibilities include creating and developing the Production Support team, defining OKRs, establishing processes and workflows, and fostering team motivation and collaboration. Prior to Dialpad, Nahuel worked at Tiendanube from July 2018 to September 2021, where roles included Engineering Manager and Solutions Engineer, focusing on team formation, accountability definition, and client technical support. Experience spans various technical and support positions in companies such as Swiss Medical Group, everis-Argentina, and Cabal Cooperativa Limitada, with a solid educational background in systems analysis and computer engineering from institutions including IRSO and Universidad de Palermo.