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Alison Reder has over a decade of experience in customer experience and success roles across multiple companies. Currently serving as the Director of Customer Experience & Insights at Sarah O. Jewelry since April 2019, Alison's career includes significant positions such as Director of Customer Success at Yello.co and University Recruiting Senior Associate at Grant Thornton LLP. Alison began their professional journey as an Accounting Intern at Cintas. Alison holds a Bachelor of Science in Business Administration with a focus on Accounting from The Ohio State University Fisher College of Business, earned in 2009.