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Carly Vandenende is an experienced professional in customer success and academia, currently serving as a Senior Customer Success Manager at SaraWorks since September 2023. Previously, Carly held the position of Business Professor at Lambton College for over a decade, where contributions included both teaching and program development. Earlier roles include Customer Marketing Analyst at SC Johnson and various marketing and management positions in the pharmaceutical industry, showcasing a strong background in customer engagement and product marketing. Carly's educational credentials comprise an MBA in Marketing from the DeGroote School of Business at McMaster University and a BSc in Biology and Pharmacology from McMaster University.