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Jiaqi Lao has a diverse work experience in various companies and roles. Most recently, Jiaqi is the Head of International at Sapphire Studios since July 2021. Before that, Jiaqi worked as a Global Marketing Manager at ByteDance from February 2020 to June 2021. Prior to that, Jiaqi held the role of TikTok US Marketing Manager at TikTok from October 2018 to February 2020. Jiaqi also worked as a Global Operations Manager at ByteDance and as a US Operation Manager at Cheetah Mobile. Overall, Jiaqi has experience in marketing, operations, and management roles across multiple industries.

Jiaqi Lao completed a Master of Arts (M.A.) degree in Global Media and Communication from the University of Warwick from 2015 to 2016. Prior to this, Jiaqi Lao obtained a Bachelor's degree in Communication, Journalism, and Related Programs from Shandong University, where they studied from 2011 to 2015.