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Rahul Shaik has extensive experience in IT and cloud technologies, currently serving as a Subject Matter Expert for Zoom, Slack, and Exchange, as well as an Exchange Administrator at USAA since March 2019. In addition, Rahul holds the position of Microsoft 365 Administrator at Sapphire Software Solutions Inc. Rahul's prior experience includes roles such as Office 365 Administrator at Northern Trust Corporation and Application Support Engineer at Sagatianz Inc. The career also encompasses technical support roles at Technumen and AR Systems Inc. Rahul earned a Master's degree in Computer Science from the University of Illinois Springfield in 2016.