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Hanan Suwed has extensive work experience in the IT industry, particularly in roles related to ServiceNow. Hanan is currently working at Sapiens as the Lead of Servicenow (CSM) and as a Team Lead. Prior to that, they worked at TSG IT Advanced Systems Ltd. as a Servicenow Solution Architect and project manager. Hanan also has experience working at Linnovate as a Senior Project/Account manager and DevOps business manager, at TSG IT Advanced Systems Ltd. as an Application implementer, at Do IT Wise - A ServiceNow Elite Partner as a PROFESSIONAL SERVICES TEAM LEADER, and at Teva Pharmaceuticals as an ITSM GLOBAL SYSTEMS MANAGER and IT SERVICE DESK ANALYST.

Hanan Suwed has a Master of Business Administration (M.B.A.) degree in Information Technologies Systems Analysis and Business Entrepreneurship from Ono Academic College, which was completed from 2016 to 2018. Prior to this, they obtained a Bachelor of Arts degree in Business Management, with a focus on Information Technologies Systems Analysis, from the same institution from 2013 to 2016. Additionally, Hanan Suwed attended The Hi-Tech College in 2000 and 2001, studying MCSE. Hanan also pursued studies in Aviation Mechanics at Technology College-Israeli Air Force from 1994 to 1997.