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Joachim Hahn is a seasoned sales professional with extensive experience in the field service management and utilities sectors. Currently serving as a Senior Solution Sales Expert at SAP since August 2018, Joachim focuses on enhancing customer relationships through the SAP Customer Experience Suite. Prior to this role, Joachim held various managerial positions, including Sales Manager at Coresystems AG, ClickSoftware, and ESN EnergieSystemeNord GmbH, where responsibilities included driving customer engagement and optimizing service interactions. Earlier in the career at INTERGRAPH and IntelliWhere, Joachim specialized in geospatial and mobile workforce solutions. Joachim earned a Diplom Ingenieur in Mapping & Geographic Information Systems from the Berlin University of Applied Sciences.