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Mark Himes is an accomplished business professional with extensive experience in risk management and process improvement. Currently serving as Vice President and Director of Business Process Management at Santander Consumer USA, Mark drives continuous improvement efforts to enhance efficiency and ensure regulatory compliance. Previously, Mark held various roles at Nissan Motor Acceptance Corporation, including Risk Analysis Manager, where operations were restructured to improve financial performance, and Wholesale Processing Manager, where leadership in financial operations facilitated dealer sales. With a Master of Business Administration from the Jack Welch Management Institute and a Bachelor's in Business Administration from Bowling Green State University, Mark combines academic knowledge with practical expertise to deliver significant results throughout a diverse career.