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Sarah Walls is a senior UX writer and assistant vice president at Santander Bank, N.A., with experience dating back to October 2022 as a UX writer at CarMax. Prior to that role, Sarah served as a copywriter, content writer, and scuba diving guide at Pura Vida Divers from September 2020 to November 2022. Sarah's educational background includes a Bachelor of Science in Psychology from The University of Georgia and training in UX writing from the UX Writing Hub.