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Charlene Kelly has extensive work experience in various roles within the financial and insurance industries. Charlene started their career at Kessler Financial Services as a Direct Marketing Supervisor from 1995 to 1999. From 2000 to 2007, they served as the Director of Marketing at Sight Resource Corporation. In 2007, they joined Fidelity Investments as a Senior Marketing Manager until 2009. Charlene then worked at Citizens Bank as a Consultant from 2009 to 2010. Charlene joined Santander Bank, N.A. in 2010 as a VP of Consumer Portfolio Management, where they focused on developing and executing value proposition roadmaps to drive growth. From 2015 to 2018, Charlene held the role of Sr. Director at Liberty Mutual Insurance, leading initiatives to drive growth and performance within the individual segment. Charlene recently joined Santander Bank, N.A. once again in 2018 as a Vice President of Product and Segment Management.

Charlene Kelly has a Bachelor's degree in Psychology from Bridgewater State University. In addition, they hold a certification in Marketing and Applied Statistics from Northeastern University. However, no specific information is available regarding the obtained month or year for the certification.