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Farah Ebrahim is an experienced professional in the field of Information Technology, currently serving as a Development Manager for Microsoft Dynamics 365 at Santam Insurance since April 2023. Previously, Farah held the position of Senior Manager in IT Consulting Services at EY for a brief period from December 2022 to March 2023, focusing on Microsoft D365. With a long tenure at SAMRO from February 2002 to December 2022, Farah progressed from Systems Analyst to Information Technology Development Manager, engaging in all stages of the development lifecycle. Earlier experience includes a part-time role as a Data Capturer at Waltons Stationary Company from January 2000 to December 2001, performing administrative and quality control tasks. Farah holds a degree in Cobol and Java Analyst Programmer from Van Zyl and Pritchard and is currently pursuing a Bachelor's degree in Information Technology at MANCOSA.