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Jennifer Shelton has worked in various roles over the years. Jennifer started their career at Healthier Kids Foundation as a Program Associate from August 2010 to September 2013. After that, they joined the City of Santa Clara, where they served as an Associate Consultant from February 2014 to April 2014. Jennifer then worked as a Typist Clerk II from April 2014 to January 2015 and as a Staff Aide I from January 2015 to December 2016. Jennifer then moved on to Silicon Valley Power, where they held the position of Staff Aide I from January 2017 to December 2019.

Currently, Jennifer is employed at the City of Santa Cruz. Jennifer started as a Management Analyst in December 2019 and was promoted to Principal Management Analyst in October 2022. Jennifer is currently in this role, with no specified end date.

Jennifer Shelton received their Bachelor of Arts degree in Political Science from San Jose State University from 2005 to 2007. Jennifer then pursued further education at the same institution, earning a Masters degree in Public Administration from 2007 to 2012.