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Kelly Davey has over a decade of experience in the healthcare administration field, currently serving as Supervisor of Grievance and Appeals at Santa Clara Family Health Plan since July 2016. Prior roles include Appeal and Grievance Coordinator at the same organization and Grievance Coordinator III at Central California Alliance for Health, where complex grievance cases were managed. Additional experience encompasses positions such as Medical Biller/Coder at Surgical Associates of Monterey Bay and Manager of Patient Financial Coordination at Nancy Thorner, M.D. Kelly has also held roles in medical billing and office management, which contribute to a well-rounded expertise in healthcare operations and patient financial coordination.